Help at Home

Home Care Packages (HCPs) are delivered on a consumer directed care basis. Consumer directed care packages give you more control and choice about the type of support and services you access, how the support is delivered and who delivers it to you.

Your individually tailored package will be developed around the support goals that you have identified.

The Care Coordinator will work with you to develop an individual budget. You will receive a monthly statement telling you what you have spent your funding on and what funding you have available to spend.

Your Care Coordinator will tailor your support to assist you to continue to do the tasks that you need to do to live at home.

Where possible, we will support you to get back to doing the things that you previously did but are currently unable to do, or need assistance with.

Your Home Care Package will include the following:

  • Personal Care; such as showering, dressing, mobility, meal preparation and eating and fitting sensory communication aids.
  • Support services; such as help with laundry, house cleaning, gardening, basic home maintenance, home modifications (related to your care needs) and transport to help you do shopping, visit your doctor or attend social activities.
  • Clinical care; nursing, allied health and other therapies.
  • Other services; such as remote monitoring technology (where appropriate) and assertive technology, including devices that assist mobility, communication and personal safety where these services are identified in your care plan.

 

Fees policy

Care & Package Management

In line with the Department of Health & Aged Care’s pricing schedule, at Cypress View we charge all clients 20% per cent of their package level for Care Management and 15% of their package level for Package Management.  The fee is calculated on the government subsidy for the package each month and will vary depending on the level of package. It will also increase as the subsidy increases.

In addition to the Care & Package Management charge, a Basic Daily fee (explained below) may be charged.  We offer each client the option to waive or pay this fee. It is important to remember that this Basic Daily fee is added to the government subsidy to increase the funds available to you in your Home Care Package budget. If you choose to not pay this fee, you will have less funds available in your budget to pay for your care. We recommend that you consider your care needs when choosing to pay this fee or not.  Your coordinator or I can assist you if you have concerns or want further explanation.

Care and Package Management Fees

These are set costs that come out of your package per fortnight. These rates are applicable from 1st January 2023 to 30 June 2023 (as per government guidelines).

Level 1 Level 2 Level 3 Level 4
Care Management

20% of total Government Funding

$70.42 $123.87 $269.55 $408.63
Package Management

15% of total Government Funding

$52.82 $92.90 $202.17  

$306.47

 

Care management is a service provided to all care recipients that covers the regular assessment of a person’s needs, goals and preferences, review of their home care agreement care plan and ensure their care and services align with other supports.

Package management is a service that support the delivery of a Home Care package and includes activities such as establishing and managing home care budgets, coordinating services, preparing invoices and monthly statements, responding to enquiries about invoices, organising third party services, buying equipment such as mobility aids etc.

Basic daily fee

Fees are determined in accordance with the Australian Government and are assessed according to the client’s income and level of essential living expenses by the Department of Human Services (Centrelink) and by agreement with the client or client’s representative.

The basic daily fee for a home care package is 17.5% of the single person rate of the basic age pension. From 20 September 2022, the single rate of the basic age pension is $936.80 per fortnight, making the basic daily fee (from 20 September 2022 to 19 March 2023):

Level 1: $10.49 per day; or $146.86 per fortnight

Level 2: $11.09 per day; or $155.26 per fortnight

Level 3: $11.40 per day; or $159.60 per fortnight

Level 4: $11.71 per day; or $163.94 per fortnight

Means Tested Fee

Depending on your income, you may be asked by your service provider to contribute more to the cost of your care. This extra amount is known as an ‘income-tested care fee’. This fee is in addition to the basic daily fee.

You cannot be asked to pay an income-tested care fee if you have a yearly income below the following:

  • individual person – $30,204.20
  • member of a couple but now separated due to illness (individual income) – $29,632.20
  • member of a couple living together (single rate) – $24,413.00.

Department of Human Services (Centrelink) works out the income-tested care fee based on an assessment of your financial information. The assessment does not include the value of your home or any other assets.

Home Care Package Funding

These rates are applicable from 1 July 2022 to 30 June 2023.

Level 1 Level 2 Level 3 Level 4
Annual Funding $9,179.75 $16,147.60 $35,138.55 $53,268.10
Daily Subsidy Rate $25.15 $44.24 $96.27 $145.94
Estimate of Hours of Services (per fortnight) 4 hours 25 mins 7 hours 45 mins 16 hours 45 mins  

25 hours 30 mins

 

 

Service Price Schedule

Information provided in this schedule includes indicative costs for the range of services offered.

Prices are valid as at 1st January 2023.

Care & Package Management is charged at a total of 35% of total package income.  65% of package income is available for service delivery to the care recipient.

Services may include but are not limited to those in the schedule below.  Please contact HCP Coordinator or Facility Manager if there is a service you require that is not covered in the schedule.

  Mon-Fri Public Holiday
Case Management
Case Management conducted by Facility Manager Case Conferencing, complaint/dispute resolution, organisation level coordination Hour $90.00
Personal Care provided by qualified staff
 

Carer (Certificate III level qualification or above)

 

Assistance with self-care activities during daytime weekdays Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant to live as autonomously as possible.  This may include assisting care recipient to attend medical, allied health or other appointments. Hour $53.00 $132.50
Assistance with self-care activities on Saturdays Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant to live as autonomously as possible. Hour $79.50
Assistance with self-care activities on Sundays Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant to live as autonomously as possible. Hour $106.00
 

 

Registered Nurse – higher intensity complex healthcare

 

Assistance with self-care activities during daytime weekdays Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant to live as autonomously as possible. Services may also include registered nursing care for wound treatment and other complex care needs Hour $90.00 $225.00
Assistance with self-care activities during daytime Saturdays Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant to live as autonomously as possible. Services may also include registered nursing care for wound treatment and other complex care needs. Hour $135.00
Assistance with self-care activities during daytime Sundays Assisting with, and/or supervising, personal tasks of daily life to develop skills of the participant to live as autonomously as possible. Services may also include registered nursing care for wound treatment and other complex care needs Hour $180.00
General and Domestic Assistance
 
Assistance with personal domestic activities Assist participant to undertake and/or develop skills to maintain their home environment where the participant owns their own home & has sole or substantial responsibility for its maintenance. Includes assisting participant to do basic house & yard work. Hour $53.00 $132.50
House and/or yard maintenance Performing essential house and or yard activities that the participant is not able to undertake. Hour $53.00 $132.50
House cleaning and other household activities Performing essential house cleaning activities that the participant is not able to undertake. Hour $40.00 $100.00
Miscellaneous
Day respite care at Cypress View Lodge Day respite care provided at Cypress View Lodge including morning and afternoon tea, lunch and activities Day $50.00
Main Meal and dessert Cooked main meal and dessert Unit $15.00
Meal Delivery Will be invoiced at 15-minute increments and only charged when staff not providing a service deliver the meal. Hour $40.00
Shopping/Errands Performing shopping tasks and other errands such as filling prescriptions and paying bills. Hour $40.00
Participate in Activity at Cypress View Lodge Participate in activity and provision of morning or afternoon tea Unit $5.00
Conduct INR testing by qualified staff (at least Enrolled Nurse) Conduct INR test on site at Cypress View Lodge by qualified staff or Enrolled Nurse level or higher.  Includes cost of test strip. Unit $46.41
Travel Transport may include staff travel to and from a care recipients’ home or provision of transport to medical, allied health or other appointments or social activities. km rate $0.92
Third Party/Subcontractor Provider From 1st January 2023, any invoiced subcontractor service may attract a 10% surcharge on the gross amount payable to Cypress View Lodge Limited to cover our additional administration costs in processing, verifying and paying those invoices.

 

Cypress View Lodge may also employ private contractors to carry out some requested items.  These items will be charged at rates set by the contractor.  Such items currently include gardening services and transport by local Community Transport provider.